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- Faqs
Common questions.
Browse quick answers to the questions we hear most often.
How are Express Readers decodables different from leveled books?
Leveled books are categorized and leveled by an overall difficulty score based word count. They often contain non-decodable words, predictable sentence patterns, and repetitive words, which forces beginning readers to rely on pictures or guessing.
In contrast, Express Readers’ decodable books are systematically controlled so that children only encounter phonics patterns they have already been explicitly taught. This shifts the focus from guessing to direct sounding-out, building authentic reading accuracy and confidence from the very start.
What ages and grades are the books designed for?
Express Readers decodable books are primarily designed for young learners in Pre-K through 2nd grade, but they can also fit intervention for elementary students who need targeted skill practice with foundational reading skills.
What formats do the books come in?
Express Readers decodable books are offered in a high-quality, durable, printed format. You can also print some of the black-and-white copies on the Express Readers’ Village page.
Are there digital versions available?
No, Express Readers decodable books are printed books to ensure students have a tactile, distraction-free experience that builds strong tracking habits and allows them to physically interact with the text.
Can I see a sample before I purchase?
Absolutely! You can either see a preview of a book on the Express Readers Decodable Books page or request a hard-copy sample. For schools and districts, we offer a wider range of samples, so please contact us at contact@expressreaders.org
What do I do if I have a question about other books available from Express Readers?
We are always happy to answer questions, send samples if possible, or provide further information by emailing us at contact@expressreaders.org
What does it mean if my school is tax exempt and how can I order using that status?
Many institutions are tax exempt and will have access to a tax exempt certificate. If you are uncertain whether your school or district is tax exempt, we would be happy to help you.
If you know you are tax exempt, please contact us at contact@expressreaders.org or upload your PO and Tax Exempt certificate through our Submit a Purchase Order portal.
At the moment, our website ordering system cannot process tax exempt, but we can either create an invoice that is payable online or we accept POs. We will be here to help you with either choice! If you would like to pay online with a credit card, please email us at contact@expressreaders.org and provide us with a shipping address and the list of items you would like to purchase (or a screenshot of your shopping cart from our website).
Do you accept purchase orders?
Please send all purchase orders to orders@expressreaders.org or through the Submit a Purchase Order portal on our website. If needed, we will also accept purchase orders by mail at:
Express Readers
405 N. Sunnyslope Ave
Pasadena, CA 91107
Is Express Readers a vendor in my district or at my school?
Please email us at contact@expressreaders.org or through our Contact Us form with the name of your district/school and we check our records to see if we are a current vendor.
If we are not currently a vendor, we are happy to help with paperwork or information needed to secure vendor status in your district or at your school.
How do I get a copy of your W9 so I can place an order or set up your company as a vendor?
Our W9 can be found on our School Orders page for download or you can email us at contact@expressreaders.org to receive a copy. If your district has vendor forms that need to be filled out, please email us. We are happy to help in any way we can!
What are your shipping rates?
For orders under $100, there is a flat rate of $8. For orders over $100, we charge 9% of order subtotal. For orders over $10k, please email us at contact@expressreaders.org for free shipping.
What shipping method do you use?
All orders are shipped via UPS or USPS Priority. For larger orders, we will schedule freight shipping.
How long will it take to get my order?
Orders usually ship within the week. We are happy to provide more specific shipping times for school orders. We know you are excited to get your resources and you need them for instruction, so we ensure shipping is quick and organized.
Do you offer professional development or training?
Yes! We are happy to help support implementation or provide professional learning opportunities. Please contact us at contact@ expressreaders.org for more information.
Also, please check out our Webinars for basic information about decodables, our Decodable Book Guide resource for an explanation and our Blog for knowledge-building.
Do you offer a printable scope & sequence that is aligned to my curriculum?
Yes! We are happy to provide an alignment to your current curriculum. Please contact us and we will email you the curriculum-alignment you need.
Some of the curriculum alignments we have available:
- UFLI
- CKLA
- Wonders
- EL Skills
- HMH Into Reading
- Spire
- Reading Horizons
- 20+ more…
If you do not see your curriculum listed above, please just contact us, as we have more available or are willing to support alignment to other programs.
Are there resources for parents who want to support decoding practice at home?
Yes! Please visit the Activities and Printables page for free, downloadable resources or the Express Readers Village page for printable decodable books and corresponding resources.
How do I find resources that match a specific Step or grade level?
Visit the Express Readers Village for free practice pages, sorts, worksheets, and other resources designed to pair with each book!
Is there a way to request a resource or topic that isn't currently covered?
Yes! We would love to know about the resources you wish you had for your instruction. Please contact us with your ideas.
What is the Teachers Platform?
The Teachers Platform houses the Express Readers Steps curriculum and resources for K-2 foundational skills and reading. You will find downloadable teacher guidebooks, lessons, digital slides for lessons, printables, assessments, and so much more. Please visit our Teachers Platform page to learn more.
How do I log in if I'm a new subscriber or a returning member?
Visit our Teachers Platform page for the login link to get started or to return.
What does the Teachers Platform Subscription include, and how long does access last?
The subscription includes all resources included in the Express Readers Steps curriculum for K-2 foundational skills and reading for an entire year. Most of the resources can be used to supplement your existing curriculum, but you will have access to all resources in Express Readers Steps.
Is there a free trial or sample login before purchasing a subscription?
Please contact us to inquire about a free trial of the Teachers Platform.
Who do I contact if I'm locked out of my account or a platform tool isn't loading correctly?
Please contact us to receive help if there are any problems with the Teachers Platform. If you have forgotten your password, there is a password reset link on the login page.
Does a Teacher Platform subscription cover one classroom, or can it be shared across a grade-level team?
The Teachers Platform subscription is intended for one educator. It is not a student facing platform but tools, resources, and lessons for teachers to use in the classroom and with separate students.
What's the best way to contact Express Readers with a question: email, phone, or a support form?
We respond to all methods of contact but email contact@expressreaders.org or the Contact Us form are preferred.
What are your typical response times for support requests?
We respond within 1-2 days during the business week, but often, you will receive a response within the business day.
How do I request a refund or report an issue with a physical order (decodable book sets, consumables)?
Please email us right away to attend to any problems you may have. We want to ensure your order is correct and all of your products and resources are just what you need.
Do you offer support for districts purchasing in bulk or setting up multiple teacher accounts?
Yes! We are happy to help with custom orders, bulk orders, multiple accounts and more. We pride ourselves on being able to support you as much as possible, so please do not hesitate to reach out!
How do I stay updated on new resources, webinars, or product releases?
For updates on new resources, webinars, or product releases, please subscribe to our newsletter.
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